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Relationship Specialist I - Milford OH

Company: Fifth Third Bank
Location: Milford, OH
Posted On: 08/29/2009

GENERAL FUNCTION: Performs administrative and analytical duties for manager and staff; acts as liaison between BBO, BDO, SBS and corporate customers and prospects; conducts special projects; resolves; problems; performs research; processes loan funding, bookings and payoffs; keeps management informed of special customer needs or problems. ESSENTIAL DUTIES & RESPONSIBILITIES: * Provides administrative support to loan officers. o Serves as a contact for customers regarding administrative details. o Resolves problems of varying complexity. o Performs research needed to resolve customer problems in a timely manner. o Works closely with other members of the department to insure exceptional customer service is being provided to the client base. o Serves as a back up to other department coordinators. o Prepares a variety of special and reoccurring reports. * Coordinates loan support for managers and officers. o Assists as necessary with paperwork flow to BLC and BBOs. o Processes paperwork for new loans and loan renewals, including wire and account transfers. Has basic understanding of documents required. o Ensures loans are booked correctly on the AFS system and collateral is forwarded to the appropriate department. o Acts as front line manager of overdrafts including obtaining approvals and reports. * May be required to make customer visits for product implementation, closings, problem resolution and expedition of urgent requests. SUPERVISORY RESPONSIBILITIES: None df-lj More...

Experience

<font face="Arial">MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Requires high school education or GED. 1 to 2 years of banking experience and Bachelor's degree preferred. * Ability to handle and prioritize multiple tasks. * Organizational and time management skills are also required. * Ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports. * Good communication and interpersonal skills. * Basic proficiency in PC software: Excel, Word, Outlook, etc. * Understanding of CRM, XAA, AFS and Mobius system helpful but not required. </font>

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